Not resolved
0 comments

In 2012 we had carpet put in throughout my home by HRS flooring, consisting of two separate orders, one doing my basement, and the other my entire upstairs.At the time, we dealt with Avi, and a newly hired sales person I think named Mike.

We were given good prices for carpet and was told that the carpet we bought would last easily 15-20 years. The problem has been with the installation. Within 3 months of installation the carpet became bumpy throughout the house. They have sent people out twice since being put in, but they never fixed it right because they "don't want to break the seams".

Not sure what that means, but my $5000.00 spent in carpet has been a waste. I have visible lumps and bumps throughout the house (in EVERY room, even under the beds) and every place that they suppose to have fixed is not fixed. I am attaching pictures of places that have been repaired TWICE! I have had carpet put in several times in my life and have never had it look the way this does.

I wish Avi would come by and see for himself how this looks.The carpet has worn well and looks fine, yet I am still going to have to replace it because the installation was so poor.

This person wrote the review because of bad quality of hrs flooring carpet installation from HRS Flooring and attached photo s. Reviewer claimed that he or she lost $5000 and wants HRS Flooring to offer any options to resolve the issue.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by HRS Flooring for you to read. This information may help you with your purchase decision.

Had an Experience with HRS Flooring?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

American Home Shield - AHS Terrible Company! American Home Shield "We are very long term AHS customers with 5 houses covered. We called AHS to repair once again our A/C unit. The first contractor sent out reported there was physical..." Read more Granite Transformations - Review in Household Services category Granite Transformations "I had my counter tops and back splash installed on 11-14-16. When I came home on the first day there was 1 gentlemen working in the kitchen. About 15 min..." Read more Leaffilter North - Disappointed customer. What a nightmare! Leaffilter North "Three weeks ago, I had a LeafFilter rep come by and tell me about the system. He had this great portfolio that with detail told me how they were above..." Read more Gutter Helmet of the Pikes Peak Region improperly installed new gutters, continually misdiagnosed leaks and will NOT accept accountability for damage done…STAY AWAY!!!  Gutter Helmet "We originally had our old gutters replaced due to water leakage with new gutters through Gutter Helmet of the Pikes Peak Region a few years ago (Colrado Springs, CO.). Our..." Read more Universal Autograph Collectors Club - How not to treat your customers Universal Autograph Collectors Club "Ive been collecting Autographs for some years now 3 months ago my partner paid for a membership to the UACC it was paid through PayPal just over a month later..." Read more Chrysler Customer Care DOES NOT CARE Chrysler "2014 RAM Eco Diesel. 38000 miles w/Factory extended warranty. Starter Cable shorts out on frame and catches FIRE under the truck while driving. Extended Service contract clearly states that wiring..." Read more Whirlpool - Really upset can't believe product last only 2 years Whirlpool "2 days ago my cabrio washer machine stop working. Was washing some clothes the machine start making this weird loud noise and had some weird smell i notice today the..." Read more TEVa sandals come apart! Teva "I have teva sandlas that are shrinking - yes shrinking! Apparently they do not hold to warm climates in south Florida. I called them and offered to send them pics..." Read more